Extron Electronics has announced the availability of GlobalViewer Enterprise – GVE version 2.7.
This software simplifies AV system resource management with intuitive control for hundreds of common AV tasks. Whether you’re working with five or 5000 rooms, GVE provides a flexible way to manage, monitor, and control nearly any device over a standard network.
Support teams will notice the agility and flexibility GVE provides when accessing usage data, creating reports, and control systems from any computer on the network. Among other features, this new version adds support for the Extron RoomAware Outlook Add-in to automate conference room functions for scheduled meetings.
GVE 2.7 also includes compatibility with other facility calendars such as Microsoft Exchange 2013, Exchange 2016, and Office 365. Additional features include support for the HC 404 Meeting Space Collaboration System, an improved help desk for accessing detailed room data and control, and more robust monitoring and reporting functions.
“GlobalViewer Enterprise is used in thousands of rooms worldwide, helping technicians automate tasks, and providing help desk personnel with powerful AV monitoring and reporting tools,” says Extron vice president of worldwide sale and marketing Casey Hall.
“This new version of GVE adds enhanced analytics, support for the RoomAware Outlook Add-in to automate conference room functions, as well as a host of other new features that streamline resource management and room automation.”
The help desk in GVE 2.7 displays all devices in every AV system, and enables users to easily filter equipment down to the room level or device type. GVE also helps support teams and decision makers gain an improved understanding of usage and maintenance patterns through its set of standard and custom reporting tools.
Improved analytics provide the information teams need to closely analyse inventory, usage and costs, activity patterns, and trends across the respective organisation. Users can also effectively manage and control AV installations on-the-go using the iGVE app on Apple devices.
Extron RoomAware Technology is a group of time-saving features that anticipates user’s needs and intelligently delivers room automation and control where it’s needed. RoomAware enables smart connections between Extron devices and services to save time by preparing the room prior to participant arrival.